Turtle Shell will always ensure that we handle your personal information securely and carefully. Your personal information will only be used when it is necessary for us to deliver you a service or perform other essential business functions and activities. Turtle Shell will not use your personal information for purposes unrelated to the services we provide, unless first obtaining your consent. In most circumstances the personal information that we collect will be supplied directly by you.
Turtle Shell is committed to protecting your online privacy and recognizes the need for appropriate protection and management of any personally identifiable information (Personal Information) that you share with us.
If you visit the Website just to browse, read pages or download information, but do not register for the purchase of the product / service, Turtle Shell gathers and stores certain information about your visit automatically. Such information is not stored beyond the period of completion for the purposes for which it is collected. The kind of information that is gathered automatically may include the type of browser you are using (e.g. Mozilla, Internet Explorer), the type of Operating System you are using (e.g. Windows ’98 or Mac OS) and the domain name of your Internet Service Provider, the date and time of your visit and the pages you visit. Turtle Shell sometimes uses this non-personally identifiable information inter alia to improve the Website design, content and primarily to give you a better browsing experience.
Turtle Shell collects personal information, as understood under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Rules”), from you only if you provide it voluntarily. It does not collect, use, store or retain sensitive personal data, as defined in the Rules unless you specifically consent to provide the same. The types of personally identifiable information that may be collected by Turtle Shell include name, address, e-mail address and information about your interests in and use of various products or services. Most of the personal information is collected for service requests wherein information is collected and stored for the purpose of taking action. No information will be shared with any third party. Personal information includes financial information about you that you furnish to Turtle Shell through this Website.
In most cases, the personal information that we collect is when you provide us with your details including at the time of registration, place an order, seek a refund or provide feedback to us. The information that we collect may include your name, your address, your mobile number, merchandise information, i.e. purchases and orders and your method of payment. If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/or other payment instrument details and tracking information from cheques or money orders.
We collect information for many reasons including:
Turtle Shell may disclose your personal data if it believes in good faith that such disclosure is necessary to comply with relevant laws or to respond to claims or comply with legal process served on Turtle Shell or protect or defend the rights or property of Turtle Shell or other users of the Website.
We use customer contact information from the booking form to send you information about Turtle Shell. Your contact information is also used to contact you when necessary. Your IP address is used to help identify you and to gather broad demographic information.
information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our
Websites. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.
We collect information in a number of ways including:
Turtle Shell is not responsible for the privacy practices of sites linked to the Website via hyperlinks, banner advertising or other means. Please take care at all times when visiting another site.
The Website may include hyperlinks to other websites or content or resources. Turtle Shell may not have control over any websites or resources, which are provided by other companies or persons. By accessing the Website you acknowledge and agree that Turtle Shell is not responsible for any such external sites and activities undertaken by them.
If you do not want to be contacted about all the latest special offers, events and news, please contact our Customer Relations Department on firstname.lastname@example.org.
There may be a number of services offered by external service providers that help you use our Website. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.
We cooperate with law enforcement authorities, as well as other third parties to enforce laws dealing with intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us or you to legal liability or any political action.
Turtle Shell has put in place reasonable procedures, not lower than the standards of IS/ISO/IEC 27001 to safeguard and secure the information collected online. However, no company, including Turtle Shell, can fully eliminate security risks associated with collection of personal data under all circumstances. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.
Unless otherwise specifically noted, the copyright in all images, text and material on the Website belongs to and vests solely and exclusively with Turtle Shell. Unauthorised reproduction of any text, image or other material without the prior written permission of Turtle Shell in any form whether printed or electronic, is strictly prohibited and violations will be prosecuted to the full extent permitted by law.
This policy is effective as on 09/17/2016.