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Terms and conditions

Dozee helps you monitor, analyze and improve your sleep and health. These Terms and Conditions (“Terms”) apply to your access and use of the Dozee Service, which is provided to you by Turtle Shell Technologies Pvt. Ltd.. (“Turtle Shell”). The “Dozee Service” includes our devices including associated firmware, applications, software, websites, APIs, products, and services. Turtle Shell and its affiliates are referred to as “Turtle Shell,” “Dozee,” “we”, “us,” or “our” in these Terms.

You must accept these Terms to create a Dozee account and to access or use the Dozee Service. If you do not have an account, you accept these Terms by using any part of the Dozee Service. If you do not accept these terms, do not create an account or use the Dozee Service.

1. Read Our Privacy Policy

For information about our data practices, please see our Privacy Policy. By accessing or using the Dozee Service, you agree that we can collect and use your information in accordance with the Privacy Policy.

2. Use of the Dozee Service

Persons under the age of 13, or the equivalent minimum age in the relevant jurisdiction, are not permitted to access or use the Dozee Service unless their parent has consented in accordance with applicable law. Additionally, you cannot access or use the Dozee Service if you are barred from receiving services under applicable law or have previously been suspended or removed from the Dozee Service.

You may only connect to the Dozee Service using (i) a device that is manufactured, distributed, or sold by Turtle Shell itself or through its authorized resellers or agents; (ii) our mobile applications and software, or approved third-party applications, software, or devices; or (iii) our websites (“Authorized Connections”). You may not connect to the Dozee Service with any device that is not manufactured, distributed, or sold by Dozee itself or through its authorized resellers or agents (such as a knock off or counterfeit version of Dozee); otherwise intends to resemble or purports to be Dozee; or any unauthorized application or third-party connection. Any violation or attempted violation of this provision may result in the immediate termination of your ability to access the Dozee Service. If you have questions about whether a product or application qualifies as an Authorized Connection, please email us at contact@dozee.io.

3. Creating an Account

For using Dozee Service you are required to create an account by providing information such as your full name and a valid email address, as well as a strong password. You are responsible for all activity that occurs in association with your account. Turtle Shell is not liable for any loss or damages caused by your failure to maintain the confidentiality of your account credentials. Please contact Customer Support if you discover or suspect any security breach related to the Dozee Service or your account.

4. Necessary Equipment

Full use of the Dozee Service is dependent upon your use of a supported smartphone and Internet access.

5. Posting Your Content On The Dozee Service

Dozee may enable you to post, upload, store, share, send, or display photos, images, data, text, comments, and other information and content (“Your Content”) to and via the Dozee Service. You retain all rights to Your Content that you post to the Dozee Service. By making Your Content available on or through the Dozee Service you hereby grant to Dozee a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, publicly display, publicly perform, reproduce, translate, create derivative works from, and distribute Your Content, in whole or in part, including your name and likeness, in any media. The rights you grant us in this Section 5 are only for the limited purpose of offering and improving the Dozee Service.

You are responsible for Your Content. You represent and warrant that you own Your Content or that you have all rights necessary to grant us a license to use Your Content as described in these Terms.

You represent and warrant that Your Content, the use and provision of Your Content on the Dozee Service, and your use of the Dozee Service will not

  1. Infringe, misappropriate, or violate a third party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy.
  2. Violate, or encourage any conduct that would violate, any applicable law or regulation or would give rise to civil liability.
  3. Be fraudulent, false, misleading, or deceptive.
  4. Be defamatory, obscene, pornographic, vulgar, or offensive.
  5. Promote discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group.
  6. Be violent or threatening or promote violence or actions that are threatening to any person or entity or
  7. Promote illegal or harmful activities or substances.

You further agree not to

  1. Upload any content that contains software viruses or is designed to interrupt, destroy, or limit the functionality of any equipment or services, or that contains other harmful, disruptive, or destructive files or content.
  2. Use or attempt to use another user’s account without authorization, or impersonate any person or entity.
  3. Harvest, solicit, or collect information of other users for any reason whatsoever, including, without limitation, for sending unsolicited communications.
  4. Post, advertise, or promote products or services commercially, or upload any content that is advertising, promotional material, junk mail, spam, or a contest or sweepstake, or that furthers or promotes criminal activity; or
  5. Use the Dozee Service in any manner that, in our sole discretion, is objectionable or restricts or inhibits any other person from using or enjoying the Dozee Service, or which may expose us or our users to any harm or liability of any type.
  6. Dozee may, in its sole discretion, alter, remove, or refuse to display any of Your Content, and may forbid you from posting, uploading, storing, sharing, sending, or displaying Your Content to and via the Dozee Service.

6. Turtle Shell’s Rights

“Dozee Content” includes any photos, images, graphics, video, audio, data, text, music, exercise regimens, comments, software, works of authorship of any kind, and other information, content, or other materials that are posted, generated, provided, or otherwise made available through the Dozee Service. Dozee Content, the Dozee Service, and its underlying technology are protected by copyright, trademark, patent, intellectual property, and other laws of India and foreign countries. We reserve all rights not expressly set forth in these Terms. You agree not to remove, change or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Dozee Service. Our logos and any other Dozee trademarks that may appear on the Dozee Service, and the overall look and feel of the Dozee Service, including page headers, graphics, icons, and scripts, may not be copied, imitated or used, in whole or in part, without our prior written permission.

7. What You Can Do On The Dozee Service

The Dozee Service is intended for your personal, non-commercial use.

Dozee grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to (1) access and use the Dozee Service, (2) access and view the Dozee Content, (3) access and use the software and mobile applications provided by the Dozee Service, and (4) use the software that is embedded into Dozee devices as authorized in these Terms. This license is provided solely for your personal, non-commercial use and enjoyment of the Dozee Service as permitted in these Terms.

You will not use, sublicense, copy, adapt, modify, translate, disclose, prepare derivative works based upon, distribute, license, sell, rent, lease, assign, transfer, publicly display, publicly perform, transmit, broadcast, or otherwise exploit the Dozee Content, Dozee Service or any portion thereof, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Dozee or its licensors, except for the licenses and rights expressly granted in these Terms.

Except to the extent permitted by law, you may not perform, attempt to perform, or encourage or assist others in performing any of the following while accessing or using the Dozee Service:

  1. Use, display, mirror, or frame the Dozee Service or any individual element within the Dozee Service, including the layout and design of any page, without Dozee’s express written consent.
  2. Use Dozee’s name, any Dozee trademark or logo, or any Dozee proprietary information without Dozee’s express written consent.
  3. Access or tamper with non-public areas of the Dozee Service, Dozee’s computer systems, or the technical delivery systems of Dozee’s providers.
  4. Test the vulnerability of any Dozee system or breach any security or authentication measures.
  5. Circumvent any technological measure implemented by Dozee or any of Dozee’s providers or any other third party (including another user) to protect the Dozee Service.
  6. Access the Dozee Service or Dozee Content through the use of any mechanism other than through the use of an Authorized Connection, Dozee Service, or Dozee API or
  7. Modify, decompile, disassemble, reverse engineer, tamper with, or otherwise attempt to derive the source code of any software that Dozee provides to you or any other part of the Dozee Service.

8. Our Enforcement Rights

We are not obligated to monitor access or use of the Dozee Service, Dozee Content, or Your Content or to review or edit any Dozee Content or Your Content, but we have the right to do so for the purpose of operating the Dozee Service, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We may consult with and disclose unlawful conduct to law enforcement authorities and, pursuant to valid legal process, we may cooperate with law enforcement authorities to prosecute users who violate the law. We reserve the right (but are not required) to remove or disable access to the Dozee Service, any Dozee Content, or Your Content at any time and without notice, and at our sole discretion, if we determine that the Dozee Content, Your Content, or your use of the Dozee Service is objectionable or in violation of these Terms. We have the right to investigate violations of these Terms and any conduct that affects the Dozee Service, and in response may take any action we may deem appropriate.

9. Use The Dozee Service At Your Own Risk

If you rely on any Dozee Content or the Dozee Service, you do so solely at your own risk.

Our goal is to provide helpful and accurate information on the Dozee Service, but we make no endorsement, representation, or warranty of any kind about any Dozee Content, information, or services. The accuracy of the data collected and presented through the Dozee Service is not intended to match that of medical devices or scientific measurement devices.

We are not responsible for the accuracy, reliability, availability, effectiveness, or correct use of information you receive through the Dozee Service.

10. Feedback And Submissions Policy

If you submit comments, ideas, or feedback to us, you agree that we can use, disclose, reproduce, distribute, and exploit them without any restriction or compensation to you. We do not waive any rights to use similar or related ideas or feedback previously known to us, developed by Dozee, or obtained from sources other than you.

11. Alerts And Notifications

As part of your use of the Dozee Service, you may receive notifications, text messages, alerts, emails, and other electronic communications. You agree to the receipt of these communications. You can control most communications from the Dozee Service by using your account settings.

12. Third-Party Services

The Dozee Service may display or permit linking or other access to or use of third-party content, promotions, websites, apps, services and resources (collectively “Third-Party Services”) that are not under Dozee’s control. This may include the opportunity for you to link your Dozee account, Dozee data, or the Dozee Service with Third-Party Services. We provide these links only as a convenience and are not responsible for the products, services, or other content that are available from Third-Party Services. You acknowledge that any Third-Party Services that you use in connection with the Dozee Service, such as third party applications accessed on Dozee, are not part of the Dozee Service and are not controlled by Dozee, and you take sole responsibility and assume all risk arising from your interaction with or use of any Third-Party Services. You also acknowledge that these Terms and the Dozee Privacy Policy do not apply to any Third-Party Services. You are responsible for reading and understanding the terms and conditions and privacy policy that applies to your use of any Third-Party Services.

13. Changes To The Dozee Service

Dozee may change or discontinue, temporarily or permanently, any feature or component of the Dozee Service at any time without notice. Dozee is not liable to you or to any third party for any modification, suspension, or discontinuance of any feature or component of the Dozee Service. We reserve the right to determine the timing and content of software updates, which may be automatically downloaded and installed by Dozee without prior notice to you.

14. Termination

We reserve the right to suspend or deactivate your account or your access to certain aspects or all of the Dozee Service, or to terminate these Terms, at our sole discretion, at any time and without notice or liability to you. Upon any such suspension, deactivation, or termination, we may delete or remove Your Content and other information related to your account. You may close your account at any time by contacting Customer Support. Upon any termination of these Terms or suspension, termination, or discontinuation of the Dozee Service or your account, the relevant provisions of these Terms will survive.

15. Disclaimers

The Dozee service and Dozee content are provided “as is,” without warranty of any kind. without limiting the foregoing, we explicitly disclaim all express or implied warranties arising out of or related to these terms or the Dozee service. we make no warranty that the Dozee service or Dozee content will meet your requirements or be available on an uninterrupted, secure, or error-free basis. we make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of the Dozee service or any Dozee content.

16. Limitation Of Liability

Neither Dozee, its suppliers, or licensors, nor any other party involved in creating, producing, or delivering the Dozee service will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or goodwill, service interruption, computer damage, or system failure or the cost of substitute services arising out of or in connection with these terms or from the use of or inability to use the Dozee service, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Dozee has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose.

17. General Terms

Except as otherwise stated herein, these Terms constitute the entire and exclusive understanding and agreement between Dozee and you regarding the Dozee Service, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Dozee and you regarding the Dozee Service and Dozee Content.

We will notify you before we make material changes to these Terms and give you an opportunity to review the revised Terms before continuing to use the Dozee Service. When you use the Dozee Service after a modification becomes effective, you are telling us that you accept the modified Terms.

You may not assign, delegate, or transfer these Terms, by operation of law or otherwise, without Dozee’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Dozee may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Any notices or other communications provided by Dozee under these Terms, including those regarding modifications to these Terms, will be given: (i) via email or (ii) by posting to the Dozee Service. For notices made by e-mail, the date of receipt on the message will be deemed the date on which such notice is transmitted.

Dozee’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Dozee. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

18. Additional Terms May Apply

Additional terms may apply to certain products or services. In the event that there is a conflict between these Terms and any additional terms, the additional terms will control.

How To Contact Us

If you have questions about this policy, or about our use of your information, please contact us at contact@dozee.io

Privacy Officer
Turtle Shell Technologies Pvt. Ltd.
No. 99, Nishant Enclave
3rd Cross, 13th H Main,
HAL 2nd Stage, Indiranagar
Karnataka, India